Effective Date: January 1, 2024
Last Updated: January 1, 2024
Welcome to Mossyharborestate. These Terms and Conditions ("Terms") govern your access to and use of the services, facilities, and website provided by Mossyharborestate, a luxury casino hotel resort located at 1 King Lees Lake Caden, Caden, NT 2960, Denmark ("we," "our," "us," or "Resort").
By accessing our website at https://mossyharborestate.com, making a reservation, or using any of our services and facilities, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our services.
You must be at least 18 years of age (or the legal age of majority in your jurisdiction, whichever is higher) to:
We reserve the right to request valid government-issued identification to verify your age at any time. Failure to provide valid identification may result in:
By using our Services, you represent and warrant that you have the legal capacity to enter into binding contracts and are not prohibited from using our Services under applicable law.
Reservations may be made through:
A reservation is confirmed only when you receive written confirmation from us via email or other written communication. Confirmation is subject to availability and receipt of valid payment information.
You are responsible for ensuring that all information provided during the booking process is accurate and complete, including:
Modifications to confirmed reservations are subject to availability and may incur additional charges. Changes must be requested at least 48 hours prior to scheduled arrival. We cannot guarantee that modification requests will be accommodated.
Reservations for 10 or more rooms are considered group bookings and are subject to separate terms and conditions, including specific cancellation policies and deposit requirements.
All rates are quoted in the currency specified at the time of booking and are subject to change without notice until a reservation is confirmed. Rates may vary based on:
Unless otherwise stated, quoted rates do not include:
We accept the following payment methods:
A deposit or prepayment may be required to secure your reservation. Deposit requirements vary based on:
By providing payment information, you authorize us to charge your payment method for:
Unless otherwise specified in your reservation confirmation:
Some promotional rates are non-refundable. Once booked, these reservations cannot be cancelled, modified, or refunded under any circumstances.
To cancel a reservation, you must contact us using the same method through which the booking was made. Cancellations are effective only upon receipt of written confirmation from us.
For complete refund policy details, please refer to our separate .
Failure to check out by the designated time without prior arrangement may result in charges for an additional night's stay.
Guests are expected to conduct themselves in a manner that is respectful of other guests, staff, and Resort property. We reserve the right to refuse service or remove any guest who:
Mossyharborestate is a smoke-free environment, except in designated outdoor areas. Smoking in non-designated areas may result in cleaning fees of up to €250.
Pets are not permitted except for certified service animals. Unauthorized pets may result in additional cleaning fees and/or removal from the property.
Quiet hours are observed between 11:00 PM and 7:00 AM. Guests are expected to be considerate of others during these hours.
Room occupancy must not exceed the maximum number stated for each room type. Additional guests may be subject to extra charges or denial of accommodation.
All Gaming Activities are subject to:
We are committed to promoting responsible gaming. We offer:
The following activities are strictly prohibited:
All disputes regarding Gaming Activities must be raised immediately with the gaming supervisor. Decisions of gaming management are final. For unresolved disputes, guests may contact the Danish Gambling Authority.
To the maximum extent permitted by law, Mossyharborestate and its affiliates, officers, employees, and agents shall not be liable for:
Our total liability for any claim arising from your stay or use of our Services shall not exceed the total amount paid for your reservation.
We are not responsible for loss or damage to valuables unless deposited in the hotel safe or safe deposit box. Liability for deposited items is subject to applicable legal limits.
We shall not be liable for failure to perform our obligations due to circumstances beyond our reasonable control, including:
Guests are responsible for any damage to Resort property caused by themselves or their visitors. We reserve the right to charge the payment method on file for:
Guests will be provided with an itemized invoice for any such charges.
Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to our privacy practices as described in the Privacy Policy.
All content on our website, including text, graphics, logos, images, and software, is the property of Mossyharborestate or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes only. You may not:
We may provide access to third-party services, such as tours, transportation, or entertainment. These services are provided by independent contractors, and we:
By entering our premises, you consent to being photographed or recorded for security and promotional purposes. We reserve the right to use such images in our marketing materials. If you object to such use, please notify us in writing.
These Terms shall be governed by and construed in accordance with the laws of Denmark, without regard to conflict of law principles.
Any disputes arising from these Terms or your use of our Services shall be resolved through:
You agree to submit to the exclusive jurisdiction of the courts of Denmark for any legal proceedings that cannot be resolved through arbitration.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Mossyharborestate regarding your use of our Services.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our Services after changes are posted constitutes acceptance of the modified Terms.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
For questions or concerns regarding these Terms and Conditions, please contact us:
Mossyharborestate
1 King Lees Lake Caden
Caden, NT 2960
Denmark
Phone: +878410765034138
Email: mossyharborestate@hotmail.com
Website: https://mossyharborestate.com
Operating Hours: 24/7
By making a reservation or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
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